| Number | FAQ - English | Chinese Simplified
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| About Plugoo | 关于Plugoo
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| Plugoo offers you several communication tools based on instant messaging: | Plugoo提供给您多种即时通讯工具：
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| Plugoo Widget, to interact LIVE with your website visitors; | Plugoo小工具，可以让您网站的访客实时的和您交谈；
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| Planet Plugoo, to meet people from all over the world, share your interests and chat with them instantly. | Plugoo星球，可以让您见到世界各地的人们，分享您的兴趣以及和他们即时交流。
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| Plugoo Widget enables your website visitors (blog, social network profile, online shop…) to get in touch with you in real time, directly on your Instant Messenger (MSN Messenger, GoogleTalk, Yahoo! Messenger, AOL AIM, ICQ, Jabber…). If your messenger status is online, visitors can send you an instant message through the Plugoo Buddy in your messenger buddy list. You can thus chat with them, answer their questions or comments Live! | Plugoo小工具可以让网站访客（博客、社会网络、网上商店等）实时和您通过即时通讯工具（MSN Messenger、Google Talk、Yahoo! Messenger、AOL AIM、ICQ、Jabber等）进行联络。如果您的状态为在线，访客可以直接通过您好友列表中的Plugoo伙伴交谈。您可以直接回答他们的问题，或进行评论等。
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| Your visitors don’t need neither to download a software nor to create an account before they can contact you. They never have access to your instant messaging information (username). And conversation between a visitor and you is strictly private – other simultaneous visitors on the website don’t see the conversation. You don’t have to change your habits, you keep using your favorite messenger on your desktop or from your mobile phone. | 您的访客不需要下在任何软件或者进行任何注册即可联络到您。他们不会看到您的即时通讯工具中的资料（例如用户名）。同时彼此之间的交谈也是非常保密的，即便多人同时交流也不会有所干扰和信息的泄漏。您不需要改变自己的使用习惯，只需要按照平常那样在您的电脑或者移动设备中使用。
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| Planet Plugoo is the Plugoo Members’ community. Planet Plugoo is a micro-social chat-centric network. You can share your interests with people from all over the world, meet new friends and chat with them. You can browse Planet Plugoo using tags about interests, localization… Your personal information (email address, instant messaging username) are never revealed to other Planet Plugoo Members. | Plugoo星球是Plugoo用户所拥有的社区。它是一个微缩型的以聊天交流为主的社区网络。您可以和来自世界各地的人们分享共同的兴趣爱好，和他们进行交谈，认识新的朋友。您可以使用兴趣、位置等标签浏览Plugoo星球。同时您的个人信息（电子信箱地址、IM用户名等）并不会让其他Plugoo星球用户看到。
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| Plugoo Widget | Plugoo小工具
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| What is Plugoo Widget? | 什么是Plugoo小工具？
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| Plugoo Widget enables you to communicate freely and very easily with your website visitors, simply using your Instant Messenger. You can use Plugoo with your blog, online shop, social network profile or whatever you want! | Plugoo小工具可以让您与网站访客轻松自由的沟通。而Plugoo小工具则可以放置到您的博客、网上商店、社区或者其它任何位置。
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| When some visitors are browsing your website, they have the opportunity to send you an instant message which is directly forwarded to your Messenger, thanks to Plugoo. You reply to any message LIVE from your Messenger, as if you would be chatting with a friend. | 有了Plugoo，网站访客在浏览您的网站时，他们可以直接和您通过即时通讯工具进行交流。
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| Thus, a live communication instantly begins, between you and your visitors, friends or prospective customers… | 因此，不管是您和网站访客，还是朋友，客户，都可以实时无障碍的进行交流。
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| How does Plugoo work? | Plugoo是如何运作的？
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| On your blog, personal website or online shop, you embed a Plugoo. Visitors on your website can see the Plugoo and write through it a message for you. | 在您的博客、个人网站或网上商店中，您只需要放入Plugoo小工具代码，访客即可给您发送信息。
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| As this Plugoo is directly connected to your Instant Messenger, it forwards you in real time all the messages your website visitors can send to you. You reply to your visitors from your Messenger while they are currently browsing your website. | 既然Plugoo是直接“连接”到您的即时通讯工具，那么对方所发送的信息自然会直接发送给你。而你的回复，同样也是直接发送给对方（对方关闭窗口时，您也会得到同样的提示信息）。
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| You can also use myPlugoo, a simple link http://www.myPlugoo.com/... to let your friends IM you from any web site, email or blog. For instance, you can add this link to your email signatures or to your blog/forum comments… This way, your emails recipients or other Net surfer have the opportunity to pop-up your Plugoo Widget with just one click and start a LIVE conversation with you! | 您也可以使用myPlugoo（一个简单的地址：http://www.myPlugoo.com/...），它可以让您的朋友直接从任何网站、电子信箱、博客中和你交谈。例如，您可以将这个地址添加到邮件的签名中或者博客/论坛的评论中，这样的话，您的邮件收件人或者其它网络访客就有机会在点击地址后直接和您交谈。
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| How do I sign up and get my own Plugoo? | 我如何才能注册并得到我自己的Plugoo呢？
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| Go to www.Plugoo.com, click “Join Plugoo” and choose the Instant Messenger (Windows Live Messenger, Yahoo! Messenger, AIM, GoogleTalk, ICQ ou Jabber) you use every day. | 访问www.Plugoo.com，点击“加入Plugoo”并且选择您所使用的即时通讯工具（MSN Messenger、Google Talk、Yahoo! Messenger、AOL AIM、ICQ、Jabber等）。
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| Your IM account (username) is required. Enter the IM username you use to chat with friends through your Messenger. | 您的IM账户（用户名）是必须的，直接输入IM用户名即可。
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| You will also be requested to provide a valid email address to create your Plugoo Account (this email address might be the same as your IM account, if you can receive and read emails to this IM account). The confirmation email will be sent to you at this email address. You will only receive emails related to the Plugoo service. | 同样您也需要提供一个有效的电子信箱地址来建立您的Plugoo账户（该信箱地址可以和您的IM账户相同）。稍后一封确认邮件将会发送到该地址，而您所需要做的就是点击邮件中的链接。
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| Enter a Plugoo-dedicated password, which will enable you to access your Plugoo Profile on Planet Plugoo, the Plugoo Community. We will never request your IM account password. | 输入Plugoo密码，可以让您能访问您的Plugoo星球中的个人信息，社区等服务。注意：我们绝对不会向任何用户索取您的即时通讯工具的账户之密码。
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| Fill in your Plugoo Profile for Planet Plugoo, the Plugoo Members community. | 填写Plugoo星球和用户社区的个人信息。
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| Then, a registration confirmation email will be sent to the email address you provided. Click on the link within to activate your Plugoo Account. | 然后，一封确认邮件将会发送至您提供的电子信箱中，您只需要点击其中的链接即可激活您的Plugoo账户。
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| You will shortly receive the Plugoo Buddy’s Invitation on your Messenger. All the messages of your website visitors will be brought to you through this Plugoo Buddy, in a conversation window. So you need to add it to your Buddy List. | 您很快也将会收到Plugoo伙伴发送至您的即时通讯工具中的请求信息。所有网站访客发送给您的信息将会直接通过Plugoo伙伴发送给您，而您需要将Plugoo伙伴加入到好友列表中。
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| What to do if I denied or did not receive the Plugoo Buddy’s Invitation on my Messenger? | 如果我不小心拒绝或者没有接收到Plugoo伙伴发送的请求呢？
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| This invitation is automatically forwarded to you after you clicked on the activation link within the registration confirmation email. | 这个请求是通过您点击邮件中的账户激活链接而产生的。
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| If you made a mistake and denied this invitation or if you did not receive this invitation after a few minutes, please manually add the Plugoo Buddy to your Buddy List. You can get the Plugoo Buddy IM username in the registration confirmation email you received in your mailbox. You can also request it by sending us an email at contact [@] plugoo.com. | 如果您不小心拒绝了该请求或者并没有收到请求，请自己将Plugoo好友加入到您的好友列表中。您可以在注册确认邮件中找到Plugoo伙伴的IM用户名。或者您也可以给我们发送邮件来索取（请发送邮件至：contact [@] plugoo.com）。
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| How do I put my Plugoo on my website? | 我如何将Plugoo放到我的网站中？
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| After you validated your Plugoo Account and added the Plugoo Buddy to your Buddy List on your Messenger, you simply have to copy the HTML code line you will find in your Plugoo Profile. | 当您通过验证并将Plugoo伙伴加入到您的即时通讯工具的好友列表中之后，您只需要将Plugoo个人信息中提供的HTML代码粘贴到网站对应的位置即可。
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| Sign in to your Plugoo Account at www.Plugoo.com and click on « My widgets » tab. You can create several widgets (on for your blog, another for your online shop…), name them (to be notified the origin of the visitor’s conversation, for instance “My blog”) and customize them as you wish. Click “Edit with Plugoo Studio” to do so, and the tabs “Style”, “Text” or “Options”. Save your modifications. | 通过访问 www.Plugoo.com 然后登入您的Plugoo账户，点击“我的小工具”标签页。您可以创建多个Plugoo小工具（比如说一个放到博客中，一个放到网上商店中），然后给它们起一个用于识别的名字（例如“My Blog”）然后按照你喜欢的样式进行定制。点击“使用Plugoo Studio进行编辑”，依次设定“样式”、“文本”、“选项”，最后保存修改即可。
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| Once you customized your Plugoo, copy the HTML Plugoo code you will find in the box below your Plugoo. | 当你完成Plugoo的定制后，在Plugoo下方会看到HTML代码，复制即可。
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| Paste the HTML code into your website template or into an HTML Sandbox and publish it. Do not hesitate to request help for this step if you need some, by sending us an email at contact [@] plugoo.com. | 然后，将这段HTML代码粘贴到您的网站模板或者HTML沙盒中并且发布。如果您在这方面有什么问题需要帮助，请尽可能的联络我们（请发送邮件至：contact [@] plugoo.com）。
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| Your Plugoo is now on your website and will offer the opportunity to your website visitors to contact you very easily. Don’t forget to get “Online” with you Messenger to appear “Online” with your Plugoo! | 您的Plugoo现在已经放到网站上并且可以随时让访客使用。不要忘记让您的即时通讯工具上线，这样Plugoo才会同样显示在线状态。
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| You can also use myPlugoo, a simple link http://www.myPlugoo.com/... to let your friends IM you from any web site, email or blog. For instance, you can add this link to your email signatures or to your blog/forum comments… This way, your emails recipients or other Net surfer have the opportunity to open up a Plugoo with just one click and start a LIVE conversation with you! | 您也可以使用myPlugoo（一个简单的地址：http://www.myPlugoo.com/...）让您的朋友直接从任何网站、电子信箱、博客中和你交谈。例如，您可以将这个地址添加到邮件的签名中或者博客/论坛的评论中，这样的话，您的邮件收件人或者其它网络访客就有机会在点击地址后直接和您交谈。
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| How can I use myPlugoo Link? | 我如何使用myPlugoo连接呢？
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| You can use myPlugoo, a simple link http://www.myPlugoo.com/... to let your friends IM you from any web site, email or blog. For instance, you can add this link to your email signatures or to your blog/forum comments… This way, your emails recipients or other Net surfer have the opportunity to pop-up your Plugoo with just one click and start a LIVE conversation with you! | 您可以使用myPlugoo（一个简单的地址：http://www.myPlugoo.com/...）让您的朋友直接从任何网站、电子信箱、博客中和你交谈。例如，您可以将这个地址添加到邮件的签名中或者博客/论坛的评论中，这样的话，您的邮件收件人或者其它网络访客就有机会在点击地址后直接和您交谈。
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| When editing HTML of your blog post or forum signature, you can manually add the HTML code target="_blank" to your myPlugoo Link as follows, in order to prevent the current browsing page from closing when user click on the link. | 当您在编辑博客或论坛签名时，可以自行添加 target="_blank" 属性到超级链接标签中，可以让访客在点击链接的时候弹出新的窗口进行交谈。
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| Click here to chat with me | 点击此处和我交谈
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| Can I chat with several visitors at a time? | 我可以同时和多人进行交谈吗？
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| Yes, you can handle five simultaneous conversations with five different visitors. | 当然可以，您可以同时和五人进行交谈。
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| When you’re already chatting with one visitor and a second one wants to chat with you, you will receive an invitation in your Messenger conversation window to pop-up the multi-conversations Plugoo Module (if you activated the Plugoo Multichat Mode – to activate this option, sign in at www.Plugoo.com and click “My settings”, then choose the option “Multiple”). | 当您正在和一个访客交谈时，第二个也想和您交谈，您的即时通讯工具将会收到一个打开Plugoo多用户交谈模组的请求（您可以激活该设定，方法是：登入 www.Plugoo.com 网站，点击“我的设定”，选择“多人对话”模式即可）。
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| Thus, you will be able to chat with five visitors at a time (visitors from any of your websites). The Plugoo’s name appears above the conversation window on the multi-conversations Plugoo Module so that you can identify the origin of the conversation. | 这样的话，您就可以一次同时和五个（来自任何您的网站的）访客进行交谈。Plugoo名称也将显示于多用户交谈模组的窗口上以便您进行辨识。
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| What happens when I am logged in my Messenger? | 如果我退出我的即时通讯工具将会怎样？
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| Your website visitors can see your Messenger status on your Plugoo: “Online”, “Away”, “Busy” or “Offline”. | 您的网站访客将会从Plugoo看到您的状态：“在线”、“离开”、“忙碌”、“离线”。
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| “Online” means that you are available for immediate chat. You can chat with up to five different visitors who might be connected to any of your different Plugoo. | “在线”意味着对方可以即时与您进行交谈。您可以同时和来自不同Plugoo的访客进行交谈。
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| What happens when I am already chatting with five different visitors and a sixth one also wants to chat with me? | 如果我已经正在和五个访客进行交谈，而这时又出现第六个访客要与我交谈，该怎么办？
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| « Busy » appears when you are already chatting with five visitors. New visitors willing to chat with you can wait a little bit for one of your previous conversations to stop, or send you a message you will receive on your Messenger after your conversations or on your Mailbox. | 当您正在和五个访客交谈时，您的Plugoo将会显示“忙碌”状态。新的访客将不得不等待当前访客交谈的退出，或者发送信息至您的即时通讯工具或电子信箱。
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| You can choose the offline message reception options on your Plugoo Profile at www.Plugoo.com for each of your Plugoo. | 您可以访问 www.Plugoo.com 网站，并在Plugoo个人信息中选择每个Plugoo的离线信息接收方式。
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| What happens when I am not logged in my Messenger? | 当我没有登入即时通讯工具的时候会怎样？
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| “Offline” status means that you are not logged in your Messenger. Like “Busy” mode, visitors can send you offline messages if you want. | Plugoo上面将会显示“离线”状态，也就是说您目前没有登入您的即时通讯工具。就像“忙碌”状态一样，访客仍然可以给您发送消息。
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| Offline messages will be forwarded to you at your next Messenger login (in a conversation window), or by email. You can choose the offline message reception options on your Plugoo Profile, for each of your Plugoo. | 离线信息将会自动在您下次登入即时通讯工具的时候发送给您或者直接发送到您的电子信箱中。这个设定可以在您的Plugoo个人信息中设定。
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| Can I stop a conversation or prevent a visitor from contacting me? | 我可以阻止一个交谈或者不让访客联络到我吗？
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| You can stop a conversation by writing the word “close” and sending it to your interlocutor through your Messenger. Thus, you’ll instantly become available for another conversation. | 您可以直接在即时通讯工具的交谈窗口输入“close”来停止对话，从而您又可以接受其他的对话请求。
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| In order to prevent a visitor from sending you messages, you can send him/her the word “stop”, which will block any message from him/her for three hours. | 为了阻挡一个访客给您发送信息，您可以发送“stop”，这样将会阻挡对方的任何消息，并且持续三个小时。
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| Can I disable my Plugoo? | 我可以暂时禁用Plugoo吗？
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| The best way to temporarily “pause” your Plugoo (so as to appear “Offline”) is to “block” (without removing it) the Plugoo Buddy within your Buddy List in your Messenger. You will be able to “unblock” it at any time, to appear “Online”. | 暂停Plugoo功能的最好方式就是阻挡（并非移除，将会显示“离线”状态）好友列表中的Plugoo伙伴。而解除方法则是直接解除对Plugoo伙伴的阻挡。
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| Right-click on the Plugoo Buddy in your buddy list, and select “Block this contact”. You can unblock it the same way – just select “unblock this contact”. | 在好友列表中右键单击Plugoo伙伴，选择“阻挡此联系人”，而解除方法同样也是如此，选择“解除对此联系人的阻挡”。
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| It is impossible to input some characters in my Plugoo… What should I do ? | 某些字符无法在Plugoo中输入，我该怎么做？
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| To enable your visitors to use some characters, you can remove from your Plugoo HTML code line the following part: | 让您的访客可以使用某些字符，你可以移除Plugoo的HTML代码中的下面内容：
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| HTML code | HTML代码
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| What is the “Detach’” functionality? | 什么是“Detach”功能？
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| The “Detach’” functionality enables your visitors to pop-out the Plugoo from your webpage with just one click! Thus, they have the opportunity to browse your website while chatting with you. | “Detach”功能可以让您的访客在弹出的Plugoo窗口中跟您交谈，同时也可让访客继续浏览您的网站。
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| Can I customize my Plugoo? | 我可以定制我的Plugoo吗？
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| Sure! With your Plugoo Account, you can modify your Plugoo parameters. | 当然可以，只要您有Plugoo账户，就可以修改Plugoo的参数设定。
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| You can create several Plugoo and customize them with Plugoo Studio. Choose different colours, size, welcome messages for each one… so that they perfectly fit your website design. | 您可以使用Plugoo Studio为不同的Plugoo定制。选择不同的颜色、大小、欢迎信息等，可以让它们更好的匹配网站设计样式。
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| Sign in to your Plugoo Account at www.Plugoo.com, click “My widgets” tab, select a Plugoo Widget to customize, then click “Edit with Plugoo Studio”. | 访问 www.Plugoo.com 并登入，点击“我的小工具”标签页，选择Plugoo小工具来进行定制，然后选择“使用Plugoo Studio进行编辑”。
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| As far as your visitors are concerned, they can choose their nickname to chat with you. | 只要您的访客愿意，他们就可以随时更换自己的昵称。
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| I changed the size of my Plugoo in my Plugoo profile, but the size remains the same on my website? | 我更改了Plugoo的大小，可网站上的却仍然保持原样？
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| When you change your Plugoo size and save changes, you also need to update your Plugoo HTML code. Please make sure you paste the new HTML code of your Plugoo into your website template. | 当您更改了Plugoo的大小并且保存更改后，您同样需要更新您的Plugoo的HTML代码。请确保您已经将最新的HTML代码粘贴到网站模板中。
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| I don’t see the Plugoo of my friend on his/her webpage… | 我无法看到我朋友网站上的Plugoo…
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| You need to download the Flash Player. Go to: | 您需要下载Adobe Flash Player才可看到，访问：
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| Link to Adobe Website | 连接至 Adobe 网站
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| Download should start automatically. Install it and go back to your friend’s webpage. | 下载很快就会完成，稍后安装即可正常。
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| Do my visitors have to install something? | 我的访客需要安装什么吗？
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| Your website visitors don’t need neither a Messenger nor to create an account before they can chat with you. They never see your IM username. | 您的网站访客既不需要即时通讯工具也不需要创建账户，同时他们也无法看到您的账户。需要注意的是访客的电脑中必须安装有Adobe Flash Player才可正常显示Plugoo。
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| Do visitors on my website see some conversations I might have with other visitor? | 网站访客能看到我跟其他访客交谈的内容吗？
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| No, any conversation is strictly private. Only you and your direct interlocutor can follow the conversation. | 不，任何交谈都是保密的，只有您才能看到。
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| Other visitors can see your status (“Online”…) and start a conversation with you if they want (up to five conversations at a time). If you are already having five conversations, new visitors on your webpage will see you as “Busy” and will be able to send you offline messages, or wait a little bit for a conversation to stop. | 其他访客可以看到您的状态（“在线”“忙碌”“离线”等）并且发起和您的对话（最多同时五个）。如果您已经建立了五个对话，那么新的访客将会在他们的网页上看到您的状态为“忙碌”，他们此时可以给您发送离线信息，或等待您的对话少于五个。
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| Do people on the Internet and visitors see my IM username or my email address? | 网络上的访客能看到我的IM用户名和电子信箱地址吗？
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| No, net surfers browsing your website never have access to these informations and Plugoo will never publish these informations. | 不，他们无法看到所有与您有关的私人信息，同时Plugoo也不会公开这些内容。
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| The myPlugoo Link (http://www.myPlugoo.com/...) also lets people on the Internet contact you very easily while ensuring that your privacy remains safe. | myPlugoo连接（形式为：http://www.myPlugoo.com/...）同样可以让别人快捷的联络到您并确保您的隐私安全。
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| In accordance with French Law, you can access, modify and delete any data about you. For such request, please send us an email at contact [at] plugoo.com. | 根据法国的法律，您可以访问、修改或者删除任何关于您的信息。对于这样的请求，请直接联络我们（请发送邮件至：contact [@] plugoo.com）。
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| What does the “search” field in my profile mean? | 我的个人信息中的“搜索”是什么意思？
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| The “search” field is the “entrance door” to Planet Plugoo – i.e. the Plugoo Members Community. Planet Plugoo offers you to meet and chat with new friends from all over the world, based on your interests. | “搜索”区域是进入Plugoo星球的入口，例如Plugoo用户社区。Plugoo星球提供了让您跟来自世界各地的朋友进行交流的机会。
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| Planet Plugoo | Plugoo星球
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| How does Planet Plugoo work? | Plugoo星球是如何运作的？
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| Simply type a word in the “search” field of your Plugoo Profile Homepage (for instance: “music”) and hit enter. You will get a list of Plugoo Members who might be interested by “music”. Browse the list and meet people sharing your interests. | 只需要在“搜索”区域中输入关键词，例如音乐，并且按下回车键。您就可以找到在Plugoo社区中同样对音乐感兴趣的人。您可以选择与他么进行交流，或者分享。
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| You can instantly chat with Plugoo Members who are online, that is to say the Members who are online in their Messenger (Members don’t need to be logged on Planet Plugoo at the same time so that you can chat with them). You can also send offline messages to the Members who are not online. They will receive the messages in their mailbox. | 您可以立即与在线的Plugoo用户进行交谈，也就是说他们现在已经登入到他们的即时通讯工具中（不需要登入Plugoo星球）。您同样也可以给他们发送离线信息，而这些信息会直接转发到他们的信箱中。
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| You can create your friends list by adding Members to it, so that you can rapidly retrieve your favorite interlocutors. Just click the “Add .... to your friends” link on the top of the profile to send a friend request to the person. Then wait for her/him to review your request and profile. | 您可以创建您自己的好友列表，只需要将对方加入其中即可。加入的方法是在对方的个人信息页面，点击上方的“添加 .... 至您的好友”链接，这时系统会自动发送请求给对方。之后您只需要等待对方同意即可。
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| In some case, you will see that the chat zone on a Member’s profile is “blocked”. This Member only allows her/his friends to chat with her/him. First send the Member a friend request by clicking the chat zone, and wait for her/him to add you to her/his friends list. You will finally be able to chat together if the Member accepted your invitation. | 在一些情况下，您会发现用户个人信息的聊天区域显示为“被阻挡”，也就是说该用户只允许他的好友才可以和其交谈。您需要先发送请求给对方将其加为好友，如果对方同意您的请求，那么就可以继续和他交谈了。
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| Can I prevent any Plugoo Member from sending me messages from my Planet Plugoo Profile? | 我可以设定阻止Plugoo用户给我发送信息吗？
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| Yes, you can allow only your friends to contact you. To do so, activate the appropriate option within your Plugoo Profile. Login to your Plugoo Account, click “My settings” and check the option “Only my friends can chat with me on Planet Plugoo” box. | 当然，您可以只允许您的好友才能联络您。方法是：登入Plugoo账户，在您的个人信息中的“我的设定”，选中“只允许我的好友可以在Plugoo星球中和我交谈”。
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| Then, Plugoo Members will first need to send you a friend request (and you’ll need to review and accept it) if you want them to be able to contact you. | 然后，Plugoo用户需要先发送好友添加请求才可以和您交谈，当然这个决定权在于您自己。
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| What happens when I accept a Friend Request? | 如果我接受对方的好友请求会怎样？
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| Someone has sent you a Friend Request. Click on it to jump to her/his profile. If you’re interested in the person, click the yellow “Accept” button on the top of the profile to accept the request. You both will thus become friends and appear in each other friends list. If you’re not interested, click “Decline”. | 有些人会给您发送好友请求。点击他的个人信息，如果您对此人感兴趣，只需要点击黄色的“接受”按钮即可接受请求，这样他将成为您的好友，并出现在彼此的好友列表中。如果不想加为好友，直接点击“拒绝”即可。
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| Can I remove a friend from my friends list? | 我可以把他从好友列表中移除吗？
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| Yes, to do so, click the friend’s picture to jump on her/his profile. Then click the link « Remove friend » on top of the profile. | 当然可以，点击该人的图片跳转到他的个人信息页面，然后点击顶部的“移除好友”即可。
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| Why can’t I add a Plugoo Member to my friends? | 为什么我无法将对方加为好友？
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| Before you can add a Plugoo Member to your friends, you need to provide some informations about you on your profile. Click “My account” at the top of the Plugoo page to go to your profile, and click “Edit” on each part of your profile you’d like to fill in, then “Save changes”. You can also upload your picture (and then resize it with the Plugoo Picture Resizer). Please note that the pictures are reviewed and might be rejected if not in accordance with our Terms of Service. | 在您将Plugoo用户加为您的好友时，您需要先提供关于您自己的一些信息。点击页面顶部“我的账户”，点击每个部分旁边的“编辑”，然后填入您想写的内容，最后点击“保存更改”即可。同样，您也可以上传图片（同时可以进行裁减）。需要注意的是，如果您的图片违反了我们的服务条款，那么它将被删除。
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| Someone is unpleasant or nasty with me. What can I do? | 有些人对我不太友好，或者对我非常不礼貌该怎么办？
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| We want Plugoo to be a safe and nice place for people to meet each other and chat friendly. | 我们希望能给Plugoo用户创建一个安全，舒适的环境，可以让他们尽情的交流。
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| If someone is rude towards you during a chat session, you can use some commands to prevent him/her to send you instant messages. Type the single word “close” in your messenger conversation window and send it to the person. It will end the conversation with this user. Other friends will be able to start conversation with you. | 如果某些人在和你交谈的过程中有所粗鲁或者非常不礼貌，您可以使用命令来阻挡对方的信息。输入“close”即可结束与该用户的对话，而并不影响其他人。
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| You can also “ban” the user. To do so, type the single word “stop” in your messenger conversation window and send it to the person. It will ban the user and prevent him/her from sending you messages. These commands are also available in the Plugoo Multichat Mode. Use the button over the conversation window to access to these commands. | 您同样可以禁止某些用户。键入“stop”并且发送即可。这样阻挡对方发给您的任何信息。同样此命令也适用于Plugoo的多用户交谈模式，使用交谈窗口旁边的按钮即可。
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| Please also report the user’s profile to the Moderators – click the “Report an inappropriate profile” link at the bottom of his/her profile. We will investigate about the user you reported. | 与此同时，请您将该用户报告给我们的管理人员，只需要点击该用户信息下方的“报告不良个人信息”即可，我们将会对其进行调查。
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| What about my privacy and my personal information? | 我的个人隐私和个人信息会怎么处理？
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| Your privacy is a major concern to us. Your email address and IM username are never revealed to other Plugoo Members and each of your chat sessions is private. | 您的隐私是我们非常重视的一件事情。您的电子信箱地址和IM用户名将不会透露给任何Plugoo用户，同样您的交谈也是完全保密的。
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| Only Plugoo Members can chat with you and you will not received messages from non-registered people. | 只有Plugoo用户才能和您交谈，您并不会接收到来自非注册用户的任何信息。
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| You are free to provide information about you (picture, age, location, description, personality, interest). Please provide information you consider as non-prejudicial towards you. | 您可以随意的提供您的个人信息（图片、年龄、位置、描述、性格、兴趣爱好等），不过请不要提供对您来说过于敏感的内容。
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| Furthermore, according to our Terms of Service, and as we can not ensure the real ID of the users, we recommend you to be very careful when chatting with your friends, and not to provide your physical address, bank information or any other information that might identify you as an individual. Plugoo does not encourage and declines all responsibility for any physical appointment between users of the service. | 另外，根据我们的服务条款，并且我们无法保证用户ID的真实性，我们建议您对于和您交谈的用户慎重对待，并且不要提供对方任何关于您的个人信息，比如说地址、银行帐号信息等。Plugoo同时也不鼓励这种行为。
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| In accordance with French Law, you can access, modify and delete any data about you. For such request, please send us an email at contact [at] plugoo.com. | 根据法国的法律，您可以访问、修改或者删除任何关于您的信息。对于这样的请求，请直接联络我们（请发送邮件至：contact [@] plugoo.com）。
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